Frequently Asked Questions

Maintenance

If something needs to be repaired in my apartment, how do I report it?


You may call the office, submit the Service Request form on this website, send an e-mail, or leave a message with the answering service.

What if I have a maintenance emergency and it's after hours or a holiday?


Call the office telephone number, we have a live answering service who will contact the Service Technician on-call.

Residents

American Residential Group and the staff of Metro are here to make you feel right at home. You can submit a service request or find payment options using these links, If you need assistance, please call our office (918) 215-4580!